All exterior cleaning, pressure washing, softwashing, and restoration work is undertaken on the strict understanding that the property and its surfaces are in a sound, stable condition capable of withstanding standard cleaning methods. Roof cleaning in particular involves working on elevated surfaces where hidden vulnerabilities are common. I accept no liability for damage caused to pre-existing structural weaknesses, fragile materials, loose mortar, cracked or broken tiles, degraded or torn flashing, defective rendering, rotten timber, unsealed gaps, or wear-and-tear that may be exposed, destabilised, or worsened during the cleaning process—including instances of water ingress or leaks (such as water entering a kitchen or loft space) resulting from an old or compromised roof structure. Exterior cleaning methods can be intensive. If you have any concerns regarding the age, structural integrity, or condition of your surfaces (particularly roofs), you must explicitly mention this to me beforehand and ask about potential lower-pressure or alternative methods. While I make every effort to inspect the site and advise you on the safest and most effective solution prior to commencement, it is often impossible to fully identify underlying vulnerabilities until cleaning begins. Customers must notify me in advance of any delicate, sensitive, or damaged areas within the work zone, including non-standard building materials, fragile seals, or vulnerable wiring. Customers are also responsible for ensuring all windows, doors, and vents are securely closed.